Key Attributes

With experience of direct and indirect sales, the demands of running a business and the need for constant change, the benefits of coaching was something that Colette wishes had been available to her earlier in her career. She says "At the time you are so immersed in the immediate demands that taking time to reflect and review seems to be a luxury you can ill afford but with hindsight the decisions both business and personal would have been made from a much clearer perspective. To do this I eventually chose to take some time out which opened up the opportunity for me to really assess my past experiences and actually make a conscious choice on where I wanted to go next. Coaching allows you to do that without such a drastic action, it allows you to regain control, examine the areas that need to be improved and make the decisions with the benefit of a broader perspective.”

Combining coaching with a programme of team development, using facilitation and skills training brings a unique and holistic approach. It aids the creation of great teams, developing the individual, improving performance and maintaining commitment and energy, Colette says "Skills training is great for creating a framework but the real benefit is in establishing behaviours that feed success, coaching offers us the opportunity to review, refocus and reinforce throughout the journey. It is this that establishes real change in behaviours to the benefit of the individual and the organisation.

"Business is based on communication. With increased emotional awareness we become tuned in to the needs of those around us, our organisation and our own personal needs and this increases our ability to act more clearly and with purpose, as a result we assume responsibility for each and every action we take. This leads to us better understanding our impact on the organisation, our colleagues and ourselves.”

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