Introduction to Leadership

Authentic leadership emanates from those individuals who are self aware, value driven and emotionally intelligent. This One Day workshop is aimed at middle managers who have recently enjoyed a promotion or those managers who are looking to expand their leadership skills. We will examine the key skills and characteristics required for successful leaders and people managers. The workshop will cover the following:

- Leadership styles
- Develop your vision for your team
- Team development – understand the stages and identify where your team are now
- Review the theories motivation and use these to develop your action plan
- Set SMART objectives
- Improve your delegation and coaching skills
- Conflict resolution

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Coaching for Managers

This Two Day workshop will give managers, supervisors and team leaders the skills, confidence and knowledge to coach their team towards amplified performance. The workshop will cover the following:

- Introduction to coaching
- Use great coaching skills and increase your performance as a manager
- What are the core skills needed by a successful coach
- Examine the benefits and barriers to coaching
- Listening and questioning techniques
- A coaching style that allows you to confidently improve the performance of your team

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Advanced Facilitation

Facilitation is one of the key skills required of managers who wish to enable teams and groups to bring about business change and meet objectives. This One Day workshop will demonstrate how facilitation can be used effectively to achieve team commitment and consensus. The workshop will cover the following:

- Facilitation and team focus
- Show the ways in which facilitation will support clarity of understanding
- Use facilitation to resolve issues swiftly, ensure decisions are made and objectives met
- Demonstrate how good facilitators can become effective agents for change

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Personal Effectiveness

The fast paced world of commerce requires key team members to have a diverse range of skills and responsibilities. They must understand and implement the strategic vision of the business whilst at the same time manage the operational performance of their team. This One Day workshop will provide key team members with the tools to manage their time and resources effectively. The workshop will cover the following:

- A guide to prioritising your tasks
- Plan your day, week, month to maximise your productivity
- Use delegation as a tool to save time and develop your team
- Effectively manage your time stealers
- Use time to improve your performance

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Performance Management

This One Day workshop will equip managers with the skills to enable them to develop their team’s performance through an on going process. The workshop will cover the following:

- Understand the value of effective performance management for all involved
- Agree and set objectives that are clear, precise and motivating
- Enhance your communication skills
- Approach feedback in a constructive and productive way

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Disciplinary and Grievance

Most HR professionals and Managers will, at some point, find themselves in a position where they will have to enforce the company’s disciplinary procedure. It is imperative therefore that they understand the essential process. This One Day workshop will examine the practicalities of managing disciplinary or grievance situations within existing legal requirements. The workshop will cover the following:

- An outline of existing legislation surrounding discipline and dismissal
- Understand the Contracts of Employment
- Structuring and conducting a disciplinary interview
- Effective listening techniques
- Techniques for effective questioning
- Employee representatives
- Employers Grievance Procedure
- Fair and Consistent implementation of company procedures
- Handling dismissal
- Unfair dismissal

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Equal Opportunities and the Law

We live in an increasingly diverse society and knowledge of equal opportunities and discrimination has become a business imperative for HR Professionals and Senior Management. This One Day workshop will examine the current legislation and its practical application to your business. The workshop will cover the following:

- An introduction to the concept of equal opportunities
- Sex, race, age, disability, religion and their definition
- What constitutes discrimination
- Equal opportunities – a guide to best practice
- Recruitment and selection
- Staff development opportunities
- Performance management and dismissal
- A practical guide to dealing with bullying and harassment in the workplace
- Compensation
- Vicarious Liability

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Absence Management

Managing absence is a constant challenge for people managers. This One Day workshop will equip you with practical ways to implement robust policy and procedure that will encourage higher levels of attendance. The workshop will cover the following:

- Examining the responsibility of managers in controlling absenteeism within their organisation
- Case studies – how do other high performing managers approach absence
- Understanding the legislative framework around absence
- Dealing with short and long term absence
- Exploring alternative options when handling persistent absence

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For a list of dates and prices for our Open Training Workshops go to our Contact Us page, or telephone us on 01780 761943 or email us at info@beingthechange.co.uk.